Mastering Discovery Calls | Training Quiz

As per the training, what is one of the personal benefits of a good Discovery Call?

What is one of the unfortunate truths about most discovery calls with customers (when we don’t aim to add value)? (Select all that apply)

As per the training, what are 3 of the big goals of every discovery call?

As per the training, what is the first tip on how to succeed at a Discovery call?

True or False: Another tip from James is is to address the customer’s preconceived notions right off the bat.

As per the training, what is the best thing to indicate to the customer when addressing preconceived notions?

As per the training, what is the main benefit of being vulnerable and confessing something in a discovery call?

As per the training, what does James mean when he suggests we give someone a “hit of dopamine” in a discovery call? 

As per the training, does James teach that it’s ok to have a list of questions prepared ahead of time for Tip #5 (Ask Good Questions, Solve Real Problems, or Teach Them Something)?

In order to find success in discovery calls, Tip #6 teaches us:

True or False: Tip #7 teaches us that it’s not important to have the decision maker in the room during a discovery call.

True or False: Customers will drop hints about how to best sell to them in a discovery call, and you should be listening for these so you can tailor your sales pitch to their specific needs.

As per the training, what language (or manner of speaking) does James recommend you use in order to sell to the customer?

As per the training, we need to _____ before we _____ in a discovery call with a customer.

As per the training, if a customer is only willing to offer us a micro-commitment on the business, we should…